Putting our customers first

As well as developing external partnerships we continually improve internal services, such as setting up a one-stop housing advice team that offers new and existing residents advice and information on finding a home and other aspects of their tenancies.

Midsummer is committed to ensuring we provide the best possible services to our customers. Our customer service charter is designed to make it easier to receive both good and bad feedback to help us to continually improve. For further information on Midsummer's Customer Service Charter please click here.